Guarantee of Customer Satisfaction:

We want you to be happy with your purchase. If, for any reason, our product does not match your expectations, please notify us within 30 days and you will receive a full refund.

How to Return Your Purchase:

If you are not satisfied with your first order, you can return it for a refund within 30 days of your purchase. Simply send your proof of purchase to info@soothingsipsusa.com. After the second order, we only accept returns of unopened products.

My Package Has Not Arrived:

We understand the importance of receiving products on time. Please accept our apologies for the inconvenience! Please email us at info@soothingsipsusa.com or use the contact form with your order number so we can assist you trace the item and come up with a solution to ensure you receive the product as soon as possible.

Returns & Refunds policy