This document outlines the shipping policy that applies to consumers who buy from https://soothingsipsusa.com/. Please contact our customer service staff at info@soothingsips.com if you have any questions.

Shipping Options and Delivery Fees

We offer the following shipping choices. You will be prompted to pick a shipping method at checkout.

  • Shipping in the United States is $5.95 flat rate.

  • International Shipping is $21.95 flat rate.

Order Processing Time

Orders placed before 2 p.m. Monday through Friday are processed and shipped the same day; orders submitted after that time are shipped the next business day. All purchases placed over the weekend or on a public holiday will be shipped from our warehouse the following business day.

Delivery Address & P.O. Boxes

Please note that after you've made your purchase, we won't be able to change the delivery address. We regret that we do not ship to P.O. boxes.

International Orders

Import charges and taxes may apply to your shipment. Those fees are your responsibility as the consumer. We recommend that you verify with your local customs office before placing a purchase on our website because these costs can be large at times and we are unable to calculate them for you.

Tracking Your Order

We will send you a confirmation email with tracking information once your product has been sent. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be 100% happy with your purchase; please read our return and refund policy for more details.

Shipping Policy